Shipping + Returns

Production + Lead Time:

We proudly print and finish our wallpapers in the USA!

All orders are shipped within 3-7 business days. If you need a rush, email hello@wallabywalls.com .

Shipping domestic orders:

5x8 inch reduced scale samples are shipped via USPS first-class mail without tracking. At scale samples and panel orders will ship via UPS or FedEx ground with tracking. 2-day and overnight upgraded shipping services are available for purchase. Domestic express shipping upgrades are available for purchase.

Shipping international orders:

5x8 inch reduced scale samples are shipped via USPS international first-class mail without tracking. At scale samples and panel orders will ship via an international parcel service with tracking. International express shipping upgrades are available for purchase.

Returns + Cancellations

Wallaby Walls accepts cancellations within 24 hours of purchase.

Wallaby Walls will accept a return if the product is defective and needs to be reprinted. No quantity, size or art changes may be made to a defective reprint order. A shipping label will be provided to return the defective wallpaper to Wallaby Walls.

If you are not satisfied with your custom printed wallpaper, we will honor a credit for 40% of the original order value towards a new purchase once the original order has been shipped back to Wallaby Walls. The customer is responsible for the return shipping costs. Only unused wallpaper may be returned. Customer must initiate the return within 21 days of delivery. Customer must repurchase the new wallpaper within 90 days of received return.

Warranty

If there is a defect to the adhesive on the back of your peel and stick wallpaper, please send the following info to hello@wallabywalls.com to be considered for a complementary reprint through our warranty program: paint brand, paint type, date paint was applied, date wallpaper was applied, a close up picture of your wall’s surface and a picture of the fallen wallpaper.